Convergence 1.0

Convergence 2.0

Convergence Experience

Conversational Alignment—Compare to our own Model

Conversational Alignment—Mental Model of our Interlocutor’s Mental Model

Conversational Alignment—Our Mental Models are Converging

Conversational Alignment—Creating a Shared Mental Model

Conversational Alignment

*Written for Interactions magazine by Austin Henderson and Jed Harris.* People invent and revise their conversation midsentence. People assume they understand enough to converse and then simply jump in; all the while they monitor and correct when things appear to go astray from the purposes at hand. This article explores how this adaptive regime works, […]

Early Grouping of Post-it notes

Early Visual Style Sketch